Misys' Services and Support: Leading the Way in Customer
Misys' Professional Services is a high performance team, whose
members combine solution expertise with a deep understanding of the
goals of the financial services business. Their role is twofold:
firstly, to connect the organization's specific business objectives
to the latent functionality of its Misys solutions; and secondly,
to tune this functionality to meet the needs of its clients and
employees, so improving overall business performance. By helping
customers to unlock the full potential of Misys' software,
customers are in a much better position to extend the use of these
solutions across their organizations and their own clients over
Business should drive technology, not the other way around. The
Professional Services team will ensure that an investment in Misys'
software will drive the organization to an earlier achievement of
business goals. For more than 30 years, Misys has helped some of
the biggest names in financial services to lead from the front in
the global markets. But software is only one part of the story. As
the solutions have evolved, so too have the services; helping
customers to achieve higher levels of performance and acquire a
sharper competitive advantage.
The services team works closely with customers to carry out a
quick and efficient implementation of their software and to ensure
that the value of their investment is realized as soon as possible.
With hundreds of successful implementations, Misys is proud of this
Misys understands the importance placed by banks and other
financial institutions on the need to improve business resilience
and lower the total cost of ownership (TCO). Support services have
a critical role to play in achieving these goals; and with
dedicated support centres around the world, Misys provides
round-the-clock support to ensure the smooth running of day-to-day
Misys' training programmes are designed to ensure that customers
derive maximum benefit and return-on-investment (ROI) from all
Misys' solutions. Customers have the option of in-house
or customized on-site training.
Misys Systems Advisory Group is a global team of industry and
product experts helping customers to explore the full potential of
their Misys software and maximize their return on investment.